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"50 per month or basically its useless also having no chime indoors is pointless and annoying luckily for another £30 you can buy a chime so again more money!"

"i would still say it is good security deterrent but remember this comes with a subscription charging model to view and playback the recordings"

"absolutely rubbish detects people walking past on the street doesn't detect anything on the drive worst money ever spent"

"i was a little dubious selecting the ring doorbell there were a few negative reviews and it is an expensive product to invest in but on balance it provided the capability i was looking for"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"when mounted outside the front door this drops to 72 to 75 and the device losses connection"

"what a frustrating mess"

"very disappointing entry level device"

"the moment you move away with your phone it loses internet connection and turns grey so it’s really frustrating"

"really disappointed"

"a reboot only fixes the problem – temporarily – and after an hour it's back to a poor connection again"

"glitchy and very temperamental"

"the moment you move away with your phone it loses internet connection and turns grey so it’s really frustrating"

"another interesting point to add is that most delivery drivers amazon strangely being the worst culprits here simply will do anything other than ring the doorbell!"

"overall my biggest disappointment is it doesn't ring unless connected to your actual doorbell or through the app on your phone"

"set up was relatively easy but stability on my mesh system was problematic even on my fibre high speed network such that it kept reporting a poor internet connection"

"and may be for the price you would expect to not get condensation delayed missed recordings or blurred voice"

"like no wiring needed"

"this is not made clear in the amazon listing and is extremely poor practice"

"it's not perfect and i still can't get it to work correctly with my firestick but it's far better than the first one which clearly must have been faulty"

"at first i must admit i turned into a noisy neighbour and every alert i was checking out what was going on but after a while the notifications got annoying as the camera picked up and sent notifications when there was anything moving on our road"

"the cheap screw system has already snapped because the screw got stuck and had to almost yank it out"

"sorry it's utterly useless and unfit for its intended purpose"

"recently i suffered vandalism to my car parked in the drive so thought to cover this with an external camera and decided on a ring doorbell video system"

"by the far the most useless doorbell system and the most useless customer service who 3 weeks later have still not come back to me and this ring is owned by the so called good customer service company amazon"

"it doesn't work very well even at 6 feet from the router there is constant pixelation freezing of the video sound is utter crap motion detection is a myth doesn't respond to people standing right in front of it and waving madly"

"but in my experience connection quality has been considerably worse compared to the ring 2"

"because every time someone rings their doorbell the entire neighbourhood gets alerted to it"

"then absolutely endless false detections to a point where i wanted to turn off the notifications"

"don’t waste your money it’s cost me over £250 inc chimes and it doesn’t even work"

"** this should have been a great review apart from it's pretty useless unless you pay £2"

"the battery has partial charge and needs a few hours to reach 100% but it was easy to install into the doorbell and after a three weeks it’s charge is 55%"

"a complete nightmare from beginning to end"

"phoned ring who said it was working from their point of view so was an alexa issue not theirs even though it's now advertised as "works with alexa""

"even though close to router i get weak signal reported"

"sadly it was utter rubbish"

"update: after posting this review i was contacted by ring who have asked if they can work at resolving the issues initially by replacing the unit and then working through further issues if any remaining"

"i was up and awake not being lazy just was dying to try it"

"if it was a delivery the guy would sometimes even be driving away by the time i got downstairs if he didn’t leave parcel on the doorstep"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"it instantly picks up motion and you can customise it so it only picks up human detection to avoid unnecessary alerts with cars passing"

"i actually use super strength double sided tape on the bracket to prevent drill holes ruining my door"

"in honesty they are lacking features unreliable and full of flaws"

"unless you plan to have your doorbell sitting on top of your wifi router probably not and even more so if you don’t have the fastest most expensive broadband available shame really as it really did tick all the boxes upon researching"

"i invested a lot in a ring system at my previous house but i ended up getting rid of most of it and leaving the rest for the new owner"

"i just hope that the alexa skill developers get the other problems ironed out"

"it did not connect to the internet and or the bb had to return it and get my money back awful product and it is a shame that i had to even give it one star"

"once a month turn off your home internet at the router by taking the power lead out and leave it for a minute before plugging back in solves most problems"

"but then there were problems pretty much from the off"

"a fixing template makes it easy to drill the holes into the wall and ring provide a handy spirit level so you can get the doorbell level"

"i cannot fault them for trying to help them"

"i have been very impressed with how easy it is to set up and use even though currently we have all been social distancing i have found it useful with many delivery companies leaving parcels outside as i have had parcels stolen so this will help me if i have anything left when im out at work to shopping and can keep an eye on them or if the worst happens and they are stolen i have proof to show police"

"one has the full configuration and live viewing capabilities the other is the rapid ring app which is fast loading video of the camera view"

"additionally compared with the quality of my reolink cameras the ring was very poorly defined with what i can only describe as blobs of movement"

"i could not get support due to that nobody available during pandemic"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"i found the full volume on the pro chime is far too tinny so have now added in a 2nd standard chime for upstairs"

"connection weak and i have 200mb as well as 20upload speeds!"

"i feel that i have been taking in by advertising for an expensive doorbell and the thought of paying two monthly fees is unattractive"

"the delivery is less than useless"

"wait and get the arlo video doorbell i'm returning mine"

"an alert pops up on your phone and you know right away someone is snooping around or just delivering mail!"

"the postman walking up your driveway but only in black and white and really poor quality"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"like if there is bush in front of the house and gets windy you need to change the accuracy or the coverage area"

"absolutely rubbish detects people walking past on the street doesn't detect anything on the drive worst money ever spent"

"two sets of fixing screws and raw plugs are provided and two covers for the doorbell are included one silver and one black"

"other negative points: when people ring the app is slow to open and activate the feed meaning we often don't even use the audio video and simply go open the door as otherwise people might think no one is there and leave the wifi connection is not great possibly due to our own circumstances and it seems it's caused us to miss a delivery once already it's a shame one can't use one's own network storage to store the videos and have to pay amazon a subscription to do so"

"i had a slight issue with wifi signal which kept saying weak poor signal"

"not sure if it is good maybe this camera needs to have weight detection and send messages only for heavy move like for the person move only"

"i had a slight issue with wifi signal which kept saying weak poor signal"

"to date only one of them remains working"

"amazon using their own platform to force feed you their ringing alexa soup"

"make sure the battery is fully charged before setup other reviewers have been unfair to mention this as a negative"

"it doesn't work very well even at 6 feet from the router there is constant pixelation freezing of the video sound is utter crap motion detection is a myth doesn't respond to people standing right in front of it and waving madly"

"50 per month or basically its useless also having no chime indoors is pointless and annoying luckily for another £30 you can buy a chime so again more money!"

"the ring video 3 is a great video doorbell but is lacking in several areas "

"what is unclear at the moment is whether the transformer is the issue or not?"

"the app constantly tells me the ring 3 has a "poor wifi connection""

"no excuse for this no justifiable reason whatsoever just a greed driven lack of moral compass"

"however after a month it stops working unless you cough up for a monthly subscription not a fact that is widely stated by ring of course in case you don't buy into their fraudulent business model"

"faulty device something fundamentally wrong"

"even though i was logged on the website as i purchased the discount wasn’t forthcoming"

"we were hoping to use the motion detection only for cases where people loiter around our gate or try to tamper with the camera but unfortunately even on the lowest setting the motion detection triggers every few minutes when pedestrians walk past the gate and doorbell"

"the one thing that was frustrating was waiting for the battery to charge it’s first charge i was just desperate to try it out and i was very impatient ha"

"everything was set up correctly but it proved unreliable from the start"

"waste of money"

"with the view from the front door being split into 4 sections on the app i am able to reduce the notifications so that the cars turning at the cut de sac in view of my door aren't triggering my doorbell"

"again the chime stopped missing calls on it"

"with rssi at 62 this is borderline acceptable"

"the motion section is also quite slow"

"if it's not reliable it's no good"

"bought this and found that it did not work"

"i had to pay someone to screw it into the door for me because i’m a woman and i’m not into dyi but he didn’t seem to care"

"likes see who's at the door dislikes no one rings the door bell because its a camera too many false alerts 50 50 if it will loads up when its needed when you get alert the person at your door have gone before it loads up on your phone"

"the main problem is its demand for a strong wi fi signal"

"when mounted a button press either doesn't register or takes around 30 seconds to ring the chime by which time the caller has left"

"the battery life is very short if you use the video why wouldn't you?"

"forget it you will be lucky to get a month and half out of it before it needs charging so save yourself the hassle and buy a spare as it takes up to 8 hours to charge when dead leaving your doorbell useless"

"i have spent hours trying to set this up"

"there is a screwdriver drill head and all the screws included in the box"

"give in the ring a one star review because you have a problem with your alexa is a little bit cynical"

"it didn't work well with the alexa skill had to delete and reinstall twice then it would work for a while then stop responding"

"faulty device something fundamentally wrong"

"give in the ring a one star review because you have a problem with your alexa is a little bit cynical"

"another interesting point to add is that most delivery drivers amazon strangely being the worst culprits here simply will do anything other than ring the doorbell!"

"this can only be caused by the house walls blocking the signal"

"all necessary screws and fixing plugs are included along with a hardwiring kit if you wish to wire the unit to a mains supply as opposed to the unit running on its rechargeable battery"

"from searching the internet it would appear that there are others with a similar issue"

"sent email detailing my problem and am yet to receive a reply"

"and may be for the price you would expect to not get condensation delayed missed recordings or blurred voice"

"as i don’t want to drain the battery i do not use hdr"

"then just died"

"the one thing that was frustrating was waiting for the battery to charge it’s first charge i was just desperate to try it out and i was very impatient ha"

"i now have six holes in the wall after moving it's location 3 times to get it to work before giving up"

"when it doesn’t work it’s such a letdown as we have spent close to £300 on it know what with the show and further chimes"

"however when i click on the icon the app opens for a fraction of a second then it closes"

"the delay was usually much worse if i was away from home"

"it rings through within seconds but for the picture video to come through can take 5 10 seconds and when it does it just freezes"

"i can't even justify the cost as a doorbell because the notifications are so delayed people are gone by the the u get it"

"i never miss the postman or any parcel deliveries especially when i’m out i can see hear and speak to whoever is at the door without having the constant worry of missing them"

"given we've had to disable motion detection we won't bother with this it's just not worth it"

"other negative points: when people ring the app is slow to open and activate the feed meaning we often don't even use the audio video and simply go open the door as otherwise people might think no one is there and leave the wifi connection is not great possibly due to our own circumstances and it seems it's caused us to miss a delivery once already it's a shame one can't use one's own network storage to store the videos and have to pay amazon a subscription to do so"

"given we've had to disable motion detection we won't bother with this it's just not worth it"

"which it does if i want to no someone broke into my house 3 hours ago i explained this to 2 different agents and they both seemed to think it was acceptable and all working as well as can be expected for a £200 doorbell!"

"support is terrible"

"the only big downside for me and why this isn't a five star review is the lack of editable motion zones"

"i can't even justify the cost as a doorbell because the notifications are so delayed people are gone by the the u get it"

"50 for the basic package but for some people this may still be more than they had anticipated having to spend continuously"

"really disappointed as i had high hopes should have researched more!"

"it works absolutely brilliantly sadly it only just about works and is constantly on the verge between poor and good wifi reception"

"i can go out the door press it and walk back inside through lounge and dining room out back door until finally i get the doorbell notification on my phone"

"i was a little dubious selecting the ring doorbell there were a few negative reviews and it is an expensive product to invest in but on balance it provided the capability i was looking for"

"from pairing to the router then pairing the bell to the chime just kept on failing"

"a word of caution though the battery in the doorbell will take several hours to charge so please do not expect to have it unwrapped and installed in 15 minutes allow sufficient time to charge the battery first and then it should be about 15 mins to install"

"the quality of the camera is extremely poor and the sound is also poor"

"one more thing to mention is the delay from pressing the button to your phone alerting you is a good few seconds so by the time you get your phone out and open the app the person as been waiting a while and most probably left "

"its a hardwired setup without the need for the battery pack yet it fails regardless"

"as their phones are offline due to lockdown"

"never miss a delivery even if you are miles away"

"however the facebook tv portal which we bought for lockdown video calling has alexa built in and when asked she will ‘show the front door’ view as in the attached photo on the tv which could be quite handy"

"i was sure and hoped it would pick up a very good view when i returned from an appointment yesterday and had to approach the door to unlock it but still nothing"

"i now have six holes in the wall after moving it's location 3 times to get it to work before giving up"

"it would take me hours to detail all the times it just didn't work"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"i bought 2 ring devices for different entry points and it is only when the trial is over that you truly see what you have bought"

"so i contacted ring support again 2 more times before getting any joy"

"after a lot of trial and error and the addition of a very carefully positioned chime pro booster using the more resilient 2"

"don't bother about buying one save your money and just buy a wireless one"

"all set up quickly due to the fact i didn't have to drill new holes as the ring 3 fitted perfectly onto the 3rd party angle wedge kit i had from the ring 1"

"so i got the wifi booster no difference still didn’t load"

"these products are designed to fail"

"in honesty they are lacking features unreliable and full of flaws"

"likes see who's at the door dislikes no one rings the door bell because its a camera too many false alerts 50 50 if it will loads up when its needed when you get alert the person at your door have gone before it loads up on your phone"

"some day after a colder night when the sum came up and shining on the cam there were some condensation like fog on the side of the recordings"

"all set up quickly due to the fact i didn't have to drill new holes as the ring 3 fitted perfectly onto the 3rd party angle wedge kit i had from the ring 1"

"there are no error messages to enable me to see why it wont work"

"he gave up on me while i was talking to him and pretended that he cannot hear me anymore and cut the call leaving me struggling with it"

"so no excuses ring"

"i’ve recently bought it but i’ve had problems with it ever since"

"it would appear and they are able to track the battery performance remotely that my battery is charging but because i had my motion settings set quite high and there was a lot of motion going on that this can still drain the battery quicker than it can charge"

"subjectively i feel like the motion alerts have gotten worse"

"i bought 2 ring devices for different entry points and it is only when the trial is over that you truly see what you have bought"

"do not buy this device!"

"unless you plan to have your doorbell sitting on top of your wifi router probably not and even more so if you don’t have the fastest most expensive broadband available shame really as it really did tick all the boxes upon researching"

"i wish i had never seen it!"

"if you have a poor level the bell will not work"

"the problem is that the device has very bad wifi sensitivity"

"it feels a bit like you might miss the person it’s that slow and i’m on iphone xs"

"it’s crap i’ve had 2 now of the ring doorbell3 and it will not motion detect"

"for us the “ding dong” from the chime is loud enough"

"this results in the battery draining very fast ring asked us to recharge after only 17 days and we've therefore had to disable the motion detection altogether"

"it’s a bit more expensive than we would normally pay but this is pure control with cloud memory so even if it gets nicked no one else can wipe the memory!"

"no excuse for this no justifiable reason whatsoever just a greed driven lack of moral compass"

"it fits in the same holes that are drilled for the 2 and works the same way"

"also if you haven't already noticed this new model doorbell 3 has replaced and hidden all the older cheaper doorbells too!"

"i had to pay someone to screw it into the door for me because i’m a woman and i’m not into dyi but he didn’t seem to care"

"the installation manual not too detailed but still can follow it"

"the phone support is very poor and when they realise they can’t help you they pretend they can’t hear you anymore and they cut the call"

"overall another great product from ring but not worth paying the extra between 2 and 3+ unless you're having wifi issues"

"so if you try to talk live to someone ringing the bell there’s no chance because of the long delay"

"no notification from my phone or alexa no bell ringing nothing and there he was stood at the front door"

"i have been very impressed with how easy it is to set up and use even though currently we have all been social distancing i have found it useful with many delivery companies leaving parcels outside as i have had parcels stolen so this will help me if i have anything left when im out at work to shopping and can keep an eye on them or if the worst happens and they are stolen i have proof to show police"

"there is very little lag when someone presses the doorbell to me receiving the notification on my alexa which by the way works perfectly for me!"

"i'm not really sure what the intention of this is"

"however the review is still mainly in it's original form with updates so that if anyone has any of the issues that i've had be aware it could just be a faulty unit that a replacement could solve"

"having seen a number of poor reviews for previous incarnations and even worse for the copycat products i knew ring would be the first to optimise this product as they really did bring the doorbell to the market"

"the final straw was when i received a phone call from the driver delivering my takeaway saying he was outside and that no one was home"

"it’s not a standard screw but ring provide a tool to install it"

"the ring doorbell 3 pro is a huge step up"

"however ring doorbell 1 2nd gen didn't work"

"for us the “ding dong” from the chime is loud enough"

"so even if i was at home i often wouldn’t know there was someone at the door until it was too late"

"no motion or warning whatsoever while i got in the house so i got really upset as it could have easily been a thief or anyone else for a matter of fact"

"the drawback i found quite irritating is the live view constantly had a delay to playback and when the doorbell is pressed there a slight delay to reach the signal to the phone"

"however not every chime is compatible"

"then no sound from outside when testing with my wife who must have looked like an idiot to onlooking neighbours repeatedly talking to the wall and then waving to confirm she could hear me"

"i feel that i have been taking in by advertising for an expensive doorbell and the thought of paying two monthly fees is unattractive"

"the pre roll really is a gimmick though and not what i expected"

"notifications stopped got it all working again for my neighbour to pop round and be stood on the door step for about 5 mins whilst i was none the wiser"

"i thought £180 was expensive and didn't realise i had to spend more money on top maybe my fault for not reading everything fully but the £2"

"now onto the app this is where i feel it’s a not very user friendly"

"having it wired gives you the convenience to never having to remove the battery and charge it through the usb cable"

"don’t waste your money it’s cost me over £250 inc chimes and it doesn’t even work"

"pointless and annoying"

"i would say that the cost seems to be one of the more expensive options compared to other camera makes"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"s d card i used my w d cloud drive to record to also can me viewed from iphone 11 and alexa show i would highly recommend this product to anybody who needs cctv camera or security deterrent in the home or garden"

"the app is absolutely rubbish the camera is online then 5 minutes later offline"

"there is a slight delay between what you are watching and what is happening it seems but very impressed considering the price"

"i had been wanting a ring doorbell for a while now and i came across this instead with a much nicer price tag"

"extremely disappointed"

"total waste of money”"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"but you still worry"

"the spaniels i might add are really boring when i check and are just asleep"

"very disappointed"

"awful product"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"night vision is the most importatant part for a camera because anything can be happen in the night and this awful camera has no night vision capability at all"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"they will only work with their proprietary "cloud" software which is buggy as hell and does not work most of the time"

"this camera performed perfectly"

"absolutely useless"

"i cannot recommenced this as the clips only viewable for less than two days unless by there cloud subscription pathetic so wouldn’t bought it if knew that"

"we had a minor issue at one point but we emailed the manafacturer and their service was amazing even with the current climate and lockdown we explained our issue and they sent out a new camera to us they even followed up to ensure it arrived which took only a couple of days i may add"

"i was slightly disappointed to discover that i can’t adjust the lens remotely via the app but it’s not a massive inconvenience as i’ve just played around with the camera to capture what i want and it’ll stay that way"

"for the price it's an absolute bargain i got them to see what the animals get up to while i'm out i cant fault the the quality of images great i confused my irritating mutt when he was barking like an idiot for no reason apart from the wind was blowing i set it for motion record when sleeping to catch"

"my son has epilepsy and only has them in this sleep leaving him on his own at bedtimes is very difficult and i can’t relax and mostly don’t leave him so i’m in bed same time as him"

"the only issue was that the motion alerts were not working"

"they quickly helped me resolve a small issue i was having"

"tried with different mobile same issue"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"27am apologising but advising it could be a wifi signal problem"

"the only issue was that the motion alerts were not working"

"every time showing error 5401 5403"

"the camera is small white and easily blends into the environment"

"i have spoken with wansview support a couple of times too and they are both polite and prompt with replies"

"it will work for 2 3 days then just totally crash again!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"i currently have a neos smart camera but it is very laggy and the app constantly crashes so i want to replace it with something more stable and reliable"

"after reading the reviews of various comparable cameras i decided to buy a wansview camera as they were the only manufacturer that i couldn't find any evidence of them having had security flaws so i felt happy to give them a go the camera was quick and easy to set up the automatically generated qr code and audio cues' would be easy for anyone to follow"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i was looking for a low cost wifi camera so that i could keep an eye on my mother at home as she has been unwell recently"

"also despite numerous updates in the 3 months i've had this camera the android app remains very buggy and erratic"

"the k5 device worked without a single issue for 2 months and suddenly stopped sending motion alerts and as with any device problems can arise but it is all about how these are resolved"

"avoid this"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"had camera a few days now and it's worked perfectly until today with the stupid firmware update and how every time i close the app and go back into it no device ?"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"edit: camera developed a fault where it could not format the sd card and reported an error message on the app"

"phone app version allowes longer password than pc version so if you get username password error on computer"

"also keep getting a stupid amount of emails from the company"

"the ability to invite a friend family member to view the app is great but there is a small limitation in that the invited friend can't view recorded videos only the live feed"

"i had no luck in achieving a successful scan until after several failed attemps the setup help dialogue intervened and suggested making the qr image larger"

"the spaniels i might add are really boring when i check and are just asleep"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"there was a slight problem early on so i contacted the uk mail and they replied almost immediately they knew about the problem as it was with their server"

"one for my lounge facing my front door one for the back door & also the kids room we have very expensive computer equipment in there along with games consoles too • fast delivery well packaged & looks very smart modern"

"i've taken a star off as i'm getting an annoying buzzing sound through the app but other than that it's perfect and i have recommended it to my friends as a cheap alternative to an external cctv system"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"i would give this a zero rating but that was not possible"

"the app was very easy to install and getting it to do what it needs to waa mercilessly childs play"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"one minor issue not a camera fault my mobile provider vodka honey blocks the manufacturers we stream as a default"

"although this camera is alexa compatible with the wansview skill meaning you can view the camera on an alexa show device or with a firestick it does not support motion detection within alexa this means that you are unable to trigger any other routines this is an obvious flaw with the firmware rendering the device useless for me i was intending to use a sd card with the device but though i would use the cloud trial first however i did not wish to open a paypal account which seems to be required"

"yes surprisingly so and have had no issues reconnecting after the camera has been unplugged and then plugged back into the mains is the wansview cloud app friendly?"

"the main difference was the picture & sound quality and lack of lagging time difference between the image taken and shown on a device with the other 2 cameras we tried one had a 15 45 second lag on video so for example we would be talking to one of our children downstairs but we could still see them playing upstairs on the camera"

"is seems installation is difficult and time consuming"

"i didn't try cloud features due to my own privacy concerns"

"we have not used the cloud service yet but we do plan to take the free trial when we decide how we want to use the camera s with a view to expand our system to include additional indoor cameras and maybe an external"

"is it possible to give 0 stars"

"on 3 occasions i wanted to see who has been dumping rubbish outside my house and on those 3 occasions it hadn't recorded anything to the sd card"

"never connects"

"the only negative is that there is nothing to explain how the sd card works"

"they barked one and i spoke to them and they settled down again"

"they are much smaller and lighter than my old cameras"

"motion detection very sensitive had to set it at minimum to avoid neurosis"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i will order some more for other rooms but maybe not the same model!"

"software is a bit lacking especially on desktop"

"i bought this camera so that i can watch my pet whilst i'm at work as he has been slightly unwell"

"it comes with a very long power cable is well packaged with comprehensive instructions which are well written and easy to follow"

"i moved my camera from its original location and left it disconnected for about 3 months by which time i had forgotten my password and couldn’t get onto the camera again when i plugged it back in"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"then it started turning off or freezing on long periods of time and dispite resetting and trying to solve the problem it keeps happening its becoming a joke!"

"this item is rubbish it does not work will not connect to my phone "

"a couple of slight cons: 1 during set up the device needs to scan a qr code displayed on the smartphone screen"

"it will randomly stop recording"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"we had no issues with wifi i wonder if people that are having issues have not entered the name of their wifi and left the generic there and just entered their passwords!"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"immediately afterwards i was despatched a new replacement without any further questions"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"after a few days the cameras stopped working"

"it's driving me nuts"

"i bought this camera to view my front door as i was having too many unexpected visitors"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"i would have given this 5 stars but one of my smart cameras keeps crashing!"

"i’ve had wansview for a few weeks now and i’ve not had one problem with it!"

"2 due to slight security concerns i wanted to attach the device to my router guest access and while i was able to do that i couldn't then get the app to see it because as i found out later the whole poiint of guest access on my router is to allow guests access to email and the internet while preventing them from accessing any other devices in the same network"

"as it did not work for me i found my own modem had to be changed but the support was first class and i was offered a refund i have yet to fix it as my phone was also affected"

"update: after a month it stopped working so had to return it maybe it was just an 'off' one"

"i brought it as a ‘bunnycam’ so i could spy on my giant house rabbit when i was out as was intrigued as to what he gets up to home alone!"

"customer service was very quick and responsive so this problem was solved very quickly"

"after that little complication which you are going to have to do one day because most non phone and computer devices only support 2"

"next morning i turned my phone on and saw i had numerous alerts the cam records a few second video every time there is movement so i watched these short clips and halfway through there she was caught in the act!"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"none of the offered glitch fixes really fit in with how the app doesn’t work"

"nothing was too much trouble and they really helped us "

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"bit annoying can’t make clips longer 10 secs too"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"if i have to pick a small fault the sound lags the image by a fraction of a second but i'm guessing this can be fixed with an update"

"i had a few problems with json errors when viewing clips on mobile data i found out this was due to vodafone blocking the site and a simple live chat asking vodafone to unblock restricted content solved this immediately"

"very hard to connect at first once connected was really delayed in picture"

"they barked one and i spoke to them and they settled down again"

"if you’re looking for a great little camera at a great price don’t hesitate to purchase this one"

"also i do not need to be able to remotely move the camera pan tilt which is why i went for this basic static model"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"wansview have practically stalked me asking me to remove my review which has felt really uncomfortable actually"

"rubbish not even 6hrs worked app crash can’t see any"

"the app install is very easy although the app has crashed my phone once all i had to so was restart my phone and it has worked fine ever since"

"also overheats so could be issues with it in future would not recommend"

"picture can be laggy at times but that is my internet"

"i can skip through the footage at the end of the day as any motion is detected and time stamped you can adjust the sensitivity "

"so absolutely nothing wrong with the camera but the app is shocking i got up and running with minimal effort but within 5 minutes something went down with the app and i could not get back online so sent it back got a refund shame really nothing wrong with the camera"

"the frustration is real with these camera's but if you are willing to follow all the steps and loose your mind in the process you will get there in the end"

"purchased for a friend as a gift as she has an elderly dog who has had some health issues so that she could check in on him when shes out"

"it took 30 mins to set up as the guide was poor and the the golden blow pay for a subscription"

"don’t waste a lot of money on these expensive cameras you won’t get better than this !"

"done every step and reset instruction given and nothing works"

"the picture freezes there’s no sound and when there is sound it’s distorted"

"i was met with a load of jargon that was beyond my simple capabilities of understanding you have to access the modem and switch off 5 ghz i tried this and then lost all internet"

"considering this camera was so cheap i honestly thought it would be junk"

"the reason why this function was a non negotiable is because of a spike in thefts and suspicious behaviour in our residential area and if there was a break in i would not have been able to share any footage with the police"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"but i have set it up in the corner of a room and not covers every angle i need to watch"

"i’d never considered monitoring our dog in the kitchen before as i thought it would be really expensive and difficult the camera was such good value and easy!"

"wouldn’t recommend"

"that was over £100 never worked very well and ceased working altogether in less than a month with no refund from the supplier"

"over all can not fault the camera"

"• they’re very small & hardly noticeable no one ever realises they’re there"

"received a message via the app on monday saying there was a motion sensor problem and they were working hard to fix it it's now wednesday and the camera has stopped working completely!"

"i figured that overall it was mostly positive and that maybe the people who gave it negative reviews were just not tech savvy or patient people millennial cockiness right there i know so anyhoo i decided to click the buy button"

"there is also a small speaker through which you can talk to using the app"

"on the whole i am very pleased with it my only gripe is the distortion when you speak through the microphone it is really quite bad"

"however there is no function option to simply switch off the camera"

"wainsview customer service worked hard to resolve the issue and promised a refund if it didnt recover"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"i’ve gotten used to it now as it’s roughly the same time of day as the sun sets but seems rather silly that it gets set off by that rather than actual motion"

"it isn't too bad for the price and i might be a little picky but i got the camera to use whilst im at work and it just doesn't do it seemlessly"

"you can be sure to receive outstanding customer service in the event of a query or a problem"

"clear picture alerts by email not got on 'the cloud' as yet but quite satisfied with what we have for the time being"

"slight grievance in that when it gets darker in the evening and as it switches to night vision it always sends me an alert"

"the night picture quality i found blurry but it might be my placement"

"i also used it to discreetly observe him at night to ensure he was not wandering while everyone else was asleep and the night vision and sensitive motion activation were excellent in this regard"

"“alexa show cam1” or “alexa hide cam1”"

"or please send me another power cord if you think is within warranty"

"i actually lost my patience with it and i was shamefully a bit rude and offensive in the e mail i sent to wansview support"

"once set up it is a cool bit of kit for keeping an eye on a room where the dog gets up to mischief"

"i was a bit unsure about this product after so many bad reviews but i have been so impressed for the price"

"after 3 other models all failing miserably to connect to my phone this one was incredibly easy in comparison"

"the câmera works as any cheap camera would"

"these drop outs can last from a few minutes to a few days"

"it sometimes detects things not there"

"i even went onto the admin settings for my wifi and turned 5ghz off renamed each of them separately and set new passwords to make sure there was no possible way of getting it wrong but it still did not connect!"

"see my photo attached of how i have my backdoor camera angled away from the window so i don’t have a glare at night i will be purchasing an outside one eventually"

"lengthy cable to power up"

"but unless you subscribe for the cloud storage service the options for local storage and retrieval of video clips triggered by motion alerts are limited"

"i shall definitely be setting one up for my female skunk so i can keep watch for babies in breeding season"

"alarm recordings are available almost immediately and i have convinced myself that hindsight recording is incorporated in the app"

"had alternate products and work seamlessly this product does not"

"you can choose whether to pay for cloud storage or use a memory card or just watch it live with no recording facility"

"ended up returning this as the power kept turning on and off which kind of rendered it useless : i wanted a nice little camera for inside my porch as we are currently isolating and having lots of deliveries that are being left in the porch without signatures and after one delivery was 'delivered' but wasn't we needed a small cheap camera to keep an eye on things"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"i have trouble logging onto the app when i’m out and the app will only give me motion detection if i press the button when i’m at home with the camera"

"to my phone gave me a lot of peice of mind but sadly 3 weeks after conecting the q5 the first and replaced k5 has again packed up and im in no mind the q5 will shortly fol low it so its not one that i could recomend spending money on unfortunately and i will cirtainly not waist anymore of my time with emails to the companey that may well send another replacement but i would rather save up and buy one i wont have to keep replaceing sorry but my view is dont buy one"

"this camera is rubbish"

"i had not realised the picture would be so poor i have limited street lighting so it can't pick anything up"

"excellent quality video for live stream i have not yet used the playback or save function this requires an external memory card which is not included "

"quite happy with my purchase for now i don’t appear to be having too many problems viewing with 4g and it is working for exactly the reasons i wanted it to"

"the biggest negative however for me is that the recorded videos are only 10 seconds long"

"got first camera working then tried to add the second camera total night mare the quick delivery is the only positive thing i can add in fairness when it did work all for 10 mins the picture was really clear camera one then decided to switch itself off and on so i gave up also doesn’t link to alexa very well at all as described"

"customers services advised me how to do it i already knew how but they didn't seem to grasp that it didn't work"

"i would give this a zero rating but that was not possible"

"we have found that two of us cannot be logged into the app at the same time which we found a bit disappointing however it works perfectly fine being used one at a time"

"good bits: looks good really easy setup excellent image quality good microphone and speaker system didn't require an sd card to work bad bits: only really bad bit was due to our slow wifi meaning there was a slightly laggy image"

"i have ring floodlights and am used to immediate pick up of motion"

"broke not long after purchase slow audio and video"

"in the cloud version i didn’t get a email to authorise despite adding to whitelist and many attempts"

"the camera was very easy to instal l and when i had a small problem with the wifi connection the support team were able to advise me very promptly"

"motion has been detected but there has been no motion within the view of the camera i would recommend no one buys this product due to the poor software and constant false notifications!"

"this is a simple camera that doesn't work with 3rd party software"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"we wanted a camera upstairs not as a security camera but for keeping an eye on the kids etc though the echo show mobile while cooking & cleaning downstairs without having to keep stopping and checking on them after every loud noise"

"with wansview that is not possible"

"only thing that's not specified is that your wifi password needs to be 31 characters or less and can't contain the symbols " "

"it turned out the problem was with my router which i rebooted"

"how can it miss not record someone dumping a kitchen sink they're quite large!"

"i sent it back as faulty as it was within the 30 day return period"

"i needed a small camera to go behind a venetian blind in a window adjacent to my front porch"

"once i had set up the on my phone i went on to the wansview website from my desktop and downloaded the pc software"

"so my expectations were very low"

"it only triggers when a bus or lorry drives past"

"these are deliberately restricted to 10 seconds !"

"we have 2 shitz shu’s that according to an annoying neighbour bark constantly these are proof that they don’t"

"easy to set up and records 12 second motion activity while not viewing"

"you expect the camera to be on when you are away from home only to find out it has stopped working"

"picture quality is great and motion alert delay is fairly negligible"

"so now it’s useless"

"the camera was used to catch our little dog getting up to mischief and once setup it works perfectly with good picture quality"

"i've tried everything recommended on the q&a page of the app but it still remains 'offline' for this reason i can't mark it more than a 1 star which is a pity"

"4ghz and not the 5ghz"

"for security reasons the invites last 30 minutes and it's usually not enough time so you end up having to send repeated invitations"

"unfortunately the software was very poor indeed"

"if the night vision ir is on then you get glare from the reflection but if you switch it off and have motion activated lights then it is excellent at recording detail although the proper outdoors security camera would be more appropriate"

"i had to return it next day as it simply would not finalise set up"

"you can change your settings to make it less sensitive and you can remove the notifications if you wanted to"

"the camera is set up to monitor an empty property so i want to receive alerts and a video clip if there is any movement"

"i do find though the the speak isn’t very clear when not in the property but i do not use this feature"

"i have contacted customer service and they confirmed that there is no way to change this"

"the only problem i have experienced was on saturday the 11th january 2020 when there was no picture on my phone but sound detecting movement"

"nothing wrong with my reception either"

"negatives: • okay so first thing is they need to sort out the app it’s very slow takes ages to connect and sometimes it’ll kick me out of the app if i navigate too fast"

"no reason to suspect it won't be just as great as this little camera is"

"no we are using sd storage card so don't need the cloud"

"i’m not decided the faulty ones just put me off a little and i need something reliable because of my seizures but if your using it for general keeping an eye on the house or pets then it’s spot on : would have had 5 stars if it wasn’t for the one not working right"

"this is my second camera first one not wansview this one was much easier to get set up and working"

"it took no more than 5 minutes and every worked perfectly"

"i took it out of the box downloaded the app and 4 minutes later i was looking at my puppy in his cage by way of high definition video!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"i sent it back as faulty as it was within the 30 day return period"

"so now i have a camera that won’t film anything"

"not tried night vision so can't comment on this"

"i've had an ip camera before so i wasn't expecting much"

"it doesn’t pan or tilt but it isn’t really required when positioned in the corner of my room and it provides 120 degree angle of viewing"

"4ghz no idea how at last the cam connected and was ready to go it had taken me 4 hours!"

"however the cloud issue upset me so much i didn't use the camera in the end its lying in a bin somewhere!"

"only criticism is that the speaker could be better"

"handy when i'm upstairs and don't hear the door"

"we have our property and garage alarmed but are always concerned about security"

"it can also be set to send notifications to your phone whenever motion is detected and the motion events are also saved as small clips on your phone or in the cloud"

"a couple more points to consider when buying this camera it produces a crystal clear 1080p hd video stream but the zoom is digital so video perfectionists will be disappointed"

"also not wireless at all"

"the setup is easy the app walks you through it and it literally takes no more than 2 minutes"

"if you are thinking of buying this camera but are unsure of its quality due to the price don’t delay buy it!"

"we purchased this camera as a night time monitor for our 1 y o twins to replace a broken expensive one we had been given for our previous child"

"not very good at night if facing outdoors as reflection on glass but works when outside light is triggered"

"no need for concern"

"however in order to use it to look out a window at night it is quite poor as you have to switch off the leds"

"no online chat help from their website only from cloud app which isn't dowloading"

"the worst ever camera"

"it asks for your email and password then just buffers and doesn’t do anything else cheap chinese product wish i’d bought something else!"

"the advisor then asked me to send a video showing me using the correct procedure for downloading footage which i did and then i did not recieve a reply"

"i will admit that i never read the disription and was disappointed that i couldn't move the picture with the app"

"on the non cloud version it wouldn’t connect to wifi"

"the wansview team quickly rectified this issue and i’ve had no issues since"

"then once set up on my phone i asked alexa to find devices and that set itself up with no further input from me"

"first here are the pros: easy setup great picture quality great motion detection well priced sturdy build quality long cable easily viewing on the app automatic night vision well packaged cons other family members can be invited to view the camera but they can only see stills and not videos motion detection cannot be adjusted to your preferences video clips are usually no longer than 30 seconds and cannot be adjusted to your preferences you have to purchase cloud storage in order to view footage that is older than 2 days and it's quite expensive for a largely unknown company"

"for such a small cost i am so impressed with these little bulb like cameras"

"i purchased both the wansview q5 & k5 after a recently burglary of my neighbours property and i can thoroughly recommend these affordable cameras"

"bit pricey for the year but if you're using 3 camera's then worth it"

"99 we were dubious at the quality we were likely to receive but for such little money it felt worth the risk"

"i've got a nest cam and don't get me wrong it's fine"

"i downloaded the app and tried to register using a second email address in desperation but never got an email back"

"it couldn't be easier"

"weird how i've given it an over all awful review but the things are 5 star"

"can access the camera from anywhere with the app on my phone can even talk through the camera if you press and hold the microphone button in the app whilst speaking"

"while syncing i got distracted and started doing house chores and forgot about the camera"

"brought this for an elderly lady to give her peace of mind when leaving her husband at home easy to set up app downloaded straight away onto her iphone now she can check her husband is behaving if she has to pop out she now knows if he gets up so can check he hasn't had a fall and if he has she can get the onsite care team to attend him straight away he has his lifeline etc but she needed the peace of mind knowing she can check that someone has attended to him"

"the installation of these little cameras makes them perfect for the non techy person whois possibly worried about being swamped with something awkward to install"

"they assured me the problem would soon be resolved and it was"

"deserves no stars!"

"besides that the app is terrible"

"bad shopping experience!"

"you don't even need to subscribe to the cloud service unless you want to keep your alarm recordings for some extended period of time and or don't want to lose them if the camera is stolen"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"i have not tried the cloud solution with monthly cost as this is not something i need"

"the motion detection has been a little off but a new firmware has just been released to sort this issue out and you can turn the motion on and off"

"i could not connect to the wifi for love nor money"

"having bought an outdoor camera and very happy with it i wanted another one to monitor another room not shown in the photos"

"for the money you really can’t go wrong"

"i thought it could be my internet connection but it got worse and its completely out of order now but unable to return at this stage"

"with some use i have to say the image quality isn't brilliant in some lighting conditions hence the 3 star rating original review: so it has the potential to be a great product at its price point but as it stands you are unable to view the camera when out of house through 4g due to a current firmware issue due to be solved by start of september i've been told"